Privacy policy
Pawfumelab.com (this “Site”) is owned and operated by PAWFAM Limited (“PAWFAM”).
PAWFAM is committed to protecting the privacy and the security of the information provided to us by users of our website. We value the trust that you place in us and we are committed to taking all reasonable precautions to protect your personal data from misuse under the applicable data protection laws and regulations in Hong Kong, as amended from time to time. Any amendments, variations or updates to this Privacy Policy (the “Policy”) will be posted on this Site.
1. Your Consent
By using our services and website, you are consenting to our collecting, using and disclosing your personal data in accordance with this Policy.
In most cases, we will ask for your consent explicitly; however, in some cases, we may infer consent from your actions and behavior. You are not obliged to provide such consent, but without such consent, our services to you may be limited.
2. Information We Collect
This Policy applies to all information collected or submitted to pawfumelab.com.
The information we collect varies, depending on how you use our site. The types of personal information collected include: name, address, e-mail address, phone number, company name to questions relating to areas of interest on our website.
In addition to this we also collect aggregate, non-personally-identifiable information on users of our website. This is done via pawfumelab.com servers along with Google Analytics and other third party programs to track and record data that your browser sends. This data may include the following: IP address, pages viewed, referring sites, time spent on site and other statistics relating to browsing behaviors. The information collected is anonymous does not include information relating to individual users. This information is used only for the purpose of aggregating and analyzing information in order to improve our product offering and user experience.
3. Use of Information Collected
We are committed to keeping your details private. Information that we collect in relation to you is kept strictly secured. We only use personal information to correspond with you by e-mail, phone or post; respond to any concerns you may have; notify you our products and services, sales and promotions, or other matters that may be of interest to you.
4. Transfer of Information Collected
We will not sell your personally identifiable information to anyone. We will only send personally identifiable information about you to other companies or people when:
- We have your consent to do so.
- We need to share the information in order to provide the product or service you have requested.
We need to send the information to companies who work on our behalf to provide a product or service for you on our behalf and to provide other services, including, but not limited to, payment processing, shipping, order tracking, promotional fulfilment, and customer service. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us, unless they have your consent to do so.
5. Use of Cookies
We use “cookies” to help us provide a better user experience by measuring which website areas are of greatest interest. A cookie is a small piece of data which is placed on your computer’s hard drive when you access a website. A cookie may collect information about the ways visitors use our website, i.e. which pages they visit, which links they use etc. This information helps us to adapt and improve the services our Website provides. All information collected is anonymous and does not identify you personally. You may choose to disable cookies using the tools in your browser; however, by doing so you may not be able to take advantage of all of the features and functions of our website.
6. Linking to Other Websites
We may provide links to other websites that are not under our control. These websites have their own policies regarding privacy that you may wish to review. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors.
7. Protecting your Information
We are committed to keeping your details private. Information that we collect in relation to you is kept strictly secured. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure personal information we collect. We cannot guarantee 100% security of any information that you disclose online, and you do so at your own risk. We incorporate security measures such as encryption and authentication tools to protect your data from unauthorized use.
8. Accessing your Information kept with us
You may check, verify, update or correct, or request a copy of your personal data held by us by contacting us in accordance with paragraph 11 herein below.
We will verify your identity before handling your request and a reasonable fee may be charged for complying with such request. We endeavor to respond to you within a reasonable time.
9. Updating your Information
If you wish to change your information kept with us, including but not limited to your name, address, company name, phone number or email address, please notify us by writing to info@pawfam.com. We endeavor to respond to your request within a reasonable time.
10. Effective Date and Modifications of this Policy
We reserve the right to modify this Policy at our discretion. If we decide to change our Policy, we will post those changes at pawfumelab.com Privacy Policy page. We encourage you to visit this section regularly to remain informed of any changes. Changes to our Policy shall become effective as of the date they are posted to this site.
11. Contacting Us
If you have any questions or concerns regarding this Policy or our data collection practices, please contact us as follows:
By email to info@pawfam.com; or
By mail to PO Box 860 Shatin Central Post Office
This Policy was last updated on 9th August 2015 (version 20150809).
PAWFAM is committed to protecting the privacy and the security of the information provided to us by users of our website. We value the trust that you place in us and we are committed to taking all reasonable precautions to protect your personal data from misuse under the applicable data protection laws and regulations in Hong Kong, as amended from time to time. Any amendments, variations or updates to this Privacy Policy (the “Policy”) will be posted on this Site.
1. Your Consent
By using our services and website, you are consenting to our collecting, using and disclosing your personal data in accordance with this Policy.
In most cases, we will ask for your consent explicitly; however, in some cases, we may infer consent from your actions and behavior. You are not obliged to provide such consent, but without such consent, our services to you may be limited.
2. Information We Collect
This Policy applies to all information collected or submitted to pawfumelab.com.
The information we collect varies, depending on how you use our site. The types of personal information collected include: name, address, e-mail address, phone number, company name to questions relating to areas of interest on our website.
In addition to this we also collect aggregate, non-personally-identifiable information on users of our website. This is done via pawfumelab.com servers along with Google Analytics and other third party programs to track and record data that your browser sends. This data may include the following: IP address, pages viewed, referring sites, time spent on site and other statistics relating to browsing behaviors. The information collected is anonymous does not include information relating to individual users. This information is used only for the purpose of aggregating and analyzing information in order to improve our product offering and user experience.
3. Use of Information Collected
We are committed to keeping your details private. Information that we collect in relation to you is kept strictly secured. We only use personal information to correspond with you by e-mail, phone or post; respond to any concerns you may have; notify you our products and services, sales and promotions, or other matters that may be of interest to you.
4. Transfer of Information Collected
We will not sell your personally identifiable information to anyone. We will only send personally identifiable information about you to other companies or people when:
- We have your consent to do so.
- We need to share the information in order to provide the product or service you have requested.
We need to send the information to companies who work on our behalf to provide a product or service for you on our behalf and to provide other services, including, but not limited to, payment processing, shipping, order tracking, promotional fulfilment, and customer service. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us, unless they have your consent to do so.
5. Use of Cookies
We use “cookies” to help us provide a better user experience by measuring which website areas are of greatest interest. A cookie is a small piece of data which is placed on your computer’s hard drive when you access a website. A cookie may collect information about the ways visitors use our website, i.e. which pages they visit, which links they use etc. This information helps us to adapt and improve the services our Website provides. All information collected is anonymous and does not identify you personally. You may choose to disable cookies using the tools in your browser; however, by doing so you may not be able to take advantage of all of the features and functions of our website.
6. Linking to Other Websites
We may provide links to other websites that are not under our control. These websites have their own policies regarding privacy that you may wish to review. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors.
7. Protecting your Information
We are committed to keeping your details private. Information that we collect in relation to you is kept strictly secured. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure personal information we collect. We cannot guarantee 100% security of any information that you disclose online, and you do so at your own risk. We incorporate security measures such as encryption and authentication tools to protect your data from unauthorized use.
8. Accessing your Information kept with us
You may check, verify, update or correct, or request a copy of your personal data held by us by contacting us in accordance with paragraph 11 herein below.
We will verify your identity before handling your request and a reasonable fee may be charged for complying with such request. We endeavor to respond to you within a reasonable time.
9. Updating your Information
If you wish to change your information kept with us, including but not limited to your name, address, company name, phone number or email address, please notify us by writing to info@pawfam.com. We endeavor to respond to your request within a reasonable time.
10. Effective Date and Modifications of this Policy
We reserve the right to modify this Policy at our discretion. If we decide to change our Policy, we will post those changes at pawfumelab.com Privacy Policy page. We encourage you to visit this section regularly to remain informed of any changes. Changes to our Policy shall become effective as of the date they are posted to this site.
11. Contacting Us
If you have any questions or concerns regarding this Policy or our data collection practices, please contact us as follows:
By email to info@pawfam.com; or
By mail to PO Box 860 Shatin Central Post Office
This Policy was last updated on 9th August 2015 (version 20150809).